About Us

  • We have be owned and operated out of Appleton WI for over 30 years.
  • We have also had the same owners for the past 30 years Greg and Nancy Otto.
  • We are a family owned and operated company with roots in the fox valley we love the fox valley and do everything we can do to keep our customers happy when you call or email us we you are contacting someone that cares about your needs not a machine somewhere. We are family and would like your company or business to be apart of it.
Experience
  • Fox River Vending has been independtly owned and locally operating in the Fox Valley Area over the past 30 years.
  • Currently, we have over 1,000 machines on location.
  • All of our route personnel are hired based on professionalism and a proven track record of strong customer service skills. The average vending experience for our route personnel is 12 years.
Service

  • We have trained and experienced service technicians responding to service calls 7 days a week/24 hours a day.
  • All of our route drivers and service technicians are in contact with the office at all times so we can ensure minimal down time if there are ever equipment issues.
  • We do everything in our power to ensure that our equipment is up and running for our customers at all times day or night.
Quality

  • We only use the highest quality equipment thats Made in Amarica.
  • We are constantly upgrading machines and purchasing new machines to fit the need of the evolving vending market.
  • The majority of machines are equipped with s GUARANTEED Vend technology and sensors meaning in event that a bag does not drop or you don't get a cup there no need to fill out a refund slip you get your money back instantly .
  • We service our customers how ever they are needed if you need service daily or first in the morning, or at specific times to miss break times we can do that in our scheduling of routes were in all of our service areas every day so what ever your need we can meet them.
  • All of our machines are filled according to Plan-O-Grams designed based on the average overall best selling products in our area. But that doesn't mean you can't request different items or options we use the Plan-O-Grams as a starting point and 99% every thing people are looking for are in them.